Introduction Consultants are outside professionals who are contracted by a client business. They provide guidance and support and overcome challenges that are outside of the client’s typical scope. When new consultants enter the field, it can be easy for them to...
Consultant, subject matter expert, thought leaders. All synonymous for people who demonstrate exceptional work, share experiences, teach, and commit to continuous learning. This can give the impression that consulting is only for professionals with decades of...
Introduction In our earlier post, we discussed how in the pursuit of FLOW, where people, process, and technology work together to continuously deliver value, technology is often seen as a barrier to flow. This is because the purpose of IT is often misunderstood...
Projects, programs, and initiative leadership responsibilities amass, onboarding highly skilled individuals to support an initiative ensures the delivery of work in series. It’s one scenario where a client may leverage hiring a consultant or team of consultants....
The book, Boys in the Boat by Daniel James Brown, tells the story of the 1936 U.S. Olympic Rowing Team claiming victory in spite of significant obstacles. They did this by leveraging the talent of their rowers, coxswain, and their technologically advanced boat to find...
In business, we can reach a state of FLOW wherein our People, Processes, and Technology efficiently work together. Achieving optimal FLOW requires that you seek out and cultivate the potential in each of these areas. But, it always starts and ends with activating the...
New technologies allow companies to gain a more holistic view of their processes. With that, more and more leaders are looking at their value streams. Value streams are the various steps an organization takes to deliver value to their customers. Awareness of your...
The book, Boys in the Boat by Daniel James Brown, tells the story of the 1936 U.S. Olympic Rowing Team claiming victory in spite of significant obstacles. They did this by leveraging the talent of their rowers, coxswain, and their technologically advanced boat to find...
Introduction Oh no! Your family’s holiday party is in two days and you’ve forgotten to get uncle Jim his new blender! You frantically search online and order one that you know he’ll love. Fast-forward to two days later, just as you’re getting ready to go to the party,...
Introduction New technologies are enabling a more immediate connection between businesses and their customers. In response, many companies are undergoing major customer experience transformations to remain competitive. One of the tools that drive these transformations...
